Frequently Asked Questions

Everything you need to know about LoadMagic.ai and AI-powered performance testing. Can't find what you're looking for? Contact us.

Getting Started

Is there a free plan available? +

Yes! LoadMagic.ai offers a FREE forever plan. You can sign up with your Google account in just a few clicks at loadmagic.ai/login and start using our AI agents immediately. No credit card required.

How do I get started with LoadMagic.ai? +

Getting started is easy! Simply visit loadmagic.ai/login, sign in with your Google account, and you'll be ready to use our AI agents within minutes. Upload a HAR file or JMeter script and let our agents do the heavy lifting.

What file formats does LoadMagic.ai accept? +

LoadMagic.ai accepts HAR files (HTTP Archive) recorded from your browser, as well as existing JMeter (.jmx) scripts. You can record a HAR file using Chrome or Firefox DevTools, then upload it to automatically generate a performance test script.

AI & Automation

What is JMeter AI automation? +

JMeter AI automation uses artificial intelligence to streamline performance testing workflows. LoadMagic.ai provides AI agents that can automatically correlate scripts, generate regex extractors, fix errors, and convert plain text into working JMeter code - making performance testing up to 120x faster.

How does AI improve performance testing? +

AI improves performance testing by automating time-consuming tasks like script correlation (from 8 hours to 4 minutes), error debugging (from 30 minutes to 30 seconds), and regex creation (from 5 minutes to 30 seconds). This allows performance engineers to focus on analysis rather than manual scripting.

Can AI help with JMeter correlation? +

Yes! LoadMagic.ai's Carrie AI agent specialises in automatic correlation for JMeter scripts. She can identify dynamic values, create correlation rules, and apply them across your test scripts automatically - reducing correlation time from hours to minutes.

Who are the AI agents? +

LoadMagic.ai has four specialised AI agents: George (JMeter Genius) - expert in debugging and JMeter knowledge; Rupert (Regex Researcher) - creates regex and JSON path extractors; Suzy (Script Scholar) - handles Groovy/JSR223 scripting and text-to-code; and Carrie (The Correlator) - automatic script correlation specialist.

Supported Tools

Does LoadMagic.ai support Locust scripts? +

Yes! LoadMagic.ai supports both JMeter and Locust. Our AI agents can generate, correlate, and debug scripts for both frameworks, giving you flexibility in your performance testing approach.

Can I convert between JMeter and Locust? +

Yes, our AI agents can help convert scripts between different formats. Suzy, our Script Scholar agent, is particularly skilled at code conversion and can help you migrate scripts between JMeter and Locust.

What browsers can I use to record HAR files? +

You can record HAR files using Chrome, Firefox, or Edge. Simply open the browser's Developer Tools (F12), go to the Network tab, perform your user journey, then right-click and select "Save all as HAR". We also offer a Chrome extension to mark transaction boundaries in your recordings.

Security & Privacy

Is my data secure with LoadMagic.ai? +

Absolutely. LoadMagic.ai maintains industry-leading security standards including SOC 2 Type II, ISO/IEC 27001:2013, and PCI-DSS compliance. All data is encrypted in transit and at rest. Learn more on our Security page.

Do you store my scripts or test data? +

Your scripts and HAR files are processed securely and you have full control over your data. We maintain strict data protection policies and never share your proprietary information. Contact us for details about our data retention policies.

Support & Resources

How can I get help or support? +

We offer multiple support channels: check out our blog and video tutorials, book a call with our team, or reach out directly. Beta users receive dedicated support from our engineering team.

Are there tutorials or demos available? +

Yes! Visit our Blog for video tutorials, including a setup guide, live beta demos, and tips on using features like dynamic correlation and HAR recording. You can also try our demo site.

Still have questions?

Our team is here to help. Book a call or get started with the FREE plan today.